Is there an accounting setting or system preferenc...
# ask-stanley-ai
a
Is there an accounting setting or system preference that cancels sales orders if credit cards are declined? Could it be a setting on my payment processor?
c
AI generated answer (using internal Slack threads):
Based on the conversations provided, there doesn't appear to be a specific accounting setting or system preference in NetSuite that automatically cancels sales orders if credit cards are declined. The system does not seem to have a built-in mechanism to handle this specific scenario. However, one of the users mentioned a workaround where they used AR Aging (Accounts Receivable Aging) instead of cash sales. In this method, they created an invoice and then applied payments to the invoices. This was done through an integration, so declined credit cards did not get through until they were approved, and then payments were applied to invoices. As for the payment processor settings, it would depend on the specific payment processor you are using. You would need to check the settings or documentation of your payment processor to see if they have a feature that cancels transactions or orders when credit cards are declined. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822021544
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.8205567
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819458127
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