Jschmidt
04/14/2026, 7:13 PMCeligo AI
04/14/2026, 7:13 PMAI generated answer (using internal Slack threads):In NetSuite, when you receive items that are faulty and make a Vendor Return Authorization (VRA), ship and fulfill the goods, but the vendor repairs the returned items and sends them back to you, you can't receive these items to inventory again through the VRA. The VRA only works when the vendor sends a credit and not repair the items. To handle this situation, you need to create a new Purchase Order (PO) to receive the repaired item. Then apply the credit from the Vendor Return Material Authorization (VRMA) to the Bill from the new PO so your costing doesn’t go out of whack. This way, you can keep track of the repaired items and maintain accurate costing. Alternatively, you could also do an inventory adjustment if your finance department is okay with it. This would directly adjust the quantity of the item in your inventory without having to go through the PO process. If you have a PO related invoice that you want to credit and make the items receivable on the PO again, you might have to delete the PO and the record, and then reprocess it all. However, if you have POs that run for years, with payments all in closed periods/years, and you also need to reflect an actual vendor credit on the check stubs, this might not be possible. In such cases, you could use a custom field to capture the original PO#. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/14/2026, 7:13 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
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Slack thread 3: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
04/14/2026, 7:13 PM