Having a lot of performance issues for the past few hours US Phoenix 2. Customers and Transactions are extremely slow to view/edit/save. Seeing API errors as well.

@Nina Leon if you had "Routine Maintenance" on your prod account in the last week or so, this is the issue:

This is still being investigated by our Engineers. Root cause determination is still being conducted as this is something that cannot be determined overnight. What we know so far is that, the customer was moved to an Autonomous Database as part of our efforts to adopt the security, reliability, performance, and recoverability benefits of Oracle Autonomous Database and improve NetSuite's operational efficiency at scale.

Also - Did you happen to put in a case with NetSuite today? Only reason I ask is because support is saying my case is the highest priority it can be "for a single customer" and I would really like to call them on that to get them to bump it up further if you happen to have a case or defect number.