cannot see fulfill button for intercompany transfe...
# ask-stanley-ai
j
cannot see fulfill button for intercompany transfer order netsuite using a custom role but the fulfill button is appearing using admin role
c
AI generated answer (using internal Slack threads):
Based on the conversations, the issue of not seeing the fulfill button for an intercompany transfer order in NetSuite using a custom role, while it appears using the admin role, could be due to a few reasons: 1. Permissions: The custom role might not have the necessary permissions to view or execute the fulfill action. You can check and modify the permissions of the custom role by navigating to Setup > Users/Roles > Manage Roles > Edit (the custom role) > Permissions > Transactions. Make sure the custom role has the necessary permissions for Sales Order. 2. Quantity Available: If the quantity available and quantity committed are both 0, the fulfill button will not be displayed. This is standard NetSuite behavior. You need to ensure that there is quantity available to fulfill. 3. Location: If different locations or subsidiaries are on each line of the order, NetSuite might redirect you to the fulfill order page instead of the item fulfillment record. Make sure the location is consistent across the order. 4. Accounting Preferences: Check your accounting preferences by navigating to Setup > Accounting > Accounting Preferences > Order Management and scrolling to the Fulfillment section. Set the default value as needed. Remember to always double-check these settings and ensure they are correctly configured for your custom role. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840881348
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839416564
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832458496
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