Hi Everyone, I have a question regarding NetSuite ...
# general
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Hi Everyone, I have a question regarding NetSuite Customer Center configuration. In our Customer Center, under Home → Support → Edit Your Profile, when customers go into their profile, there is a separate “Shipping Method” step in the left navigation (between Address Information and Payment Information). Our requirement is to completely remove the Shipping Method section from the Customer Profile flow so that customers do not see it at all. We do not want to just hide specific shipping methods — we want to remove the entire Shipping Method option from the profile process. Could someone please advise: • Is this controlled by a specific Customer Center form? • Is it driven by the Shipping feature being enabled? • Is this standard Customer Center behavior? • Or would this require SuiteScript or SuiteCommerce customization? We are using the standard Customer Center role (not SuiteCommerce Advanced). Any guidance on the correct approach to remove this entirely would be greatly appreciated. Thank you!