Wannapha
02/19/2026, 3:20 AMCeligo AI
02/19/2026, 3:20 AMAI generated answer (using internal Slack threads):Based on the conversations provided, it seems that handling customer deposits in NetSuite can be done in a few ways. For $0.00 invoices or cash sales due to fully discounted orders or gift cards, you can process these in a $0.00 deposit to clean them off the "Make Deposit" page. If a deposit was incorrectly entered in the "other deposit" tab instead of as a Customer Deposit, and the period is now closed, one workaround suggested is to use a 'contra' bank account. You can write a cheque to that contra account to reverse the original deposit, then use that contra account to make a customer payment. This brings the contra account back to zero. You can then inactive the Contra account to prevent further use. As for creating a deposit (other deposit) via CSV upload, it might be possible with the free Data Loader tool, which is part of Integrator.io from Celigo. This tool supports some transaction types that aren't available with the standard CSV import, like item fulfillments, and it's suggested that Deposits might be included. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/19/2026, 3:20 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807189941
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807006836
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.806274295
Celigo AI
02/19/2026, 3:20 AM