Wannapha
02/19/2026, 3:18 AMCeligo AI
02/19/2026, 3:18 AMAI generated answer (using internal Slack threads):To do a customer deposit transaction with VAT in NetSuite, you would typically follow these steps: 1. Navigate to Transactions > Customers > Accept Customer Payments. 2. In the Accept Customer Payments page, you will see a dot next to Deposits on the Apply subtab (you might need to scroll down to see this). 3. Apply the deposit to the invoice. If you have a customer deposit that was made months ago and it was recorded with a project associated with it, and you have an invoice but no project, you can still post the deposit to the invoice by following the steps above. If you need to record fees in the Customer Payments, NetSuite doesn’t handle this very elegantly. There are a couple of options: 1. Assign the payment to the invoice, then journal the difference to a P/L bank charges account. 2. Alternatively, you could create a service item 'Bank charges' and post the sales to bank charges. Raise a credit memo using this item with the value of the bank charges. This will then credit the A/R account with the value of the bank charges and debit P/L. The payment and the credit note could then be applied to the invoice to clear it completely. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/19/2026, 3:18 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824584961
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822937131
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82244885
Celigo AI
02/19/2026, 3:19 AM