Emails from a NetSuite scheduled saved search aren...
# general
k
Emails from a NetSuite scheduled saved search aren’t going out. I checked the Undelivered Emails list, and the status shows ‘Not Sent: Blocked by system.’ What could be causing this issue?
m
Are your from and to addresses within the same domain or do you use Mimecast? Check out SA 95602 and SA 9429
t
If they have worked before, maybe the email was bounced in NetSuite to many times, check the Bounced Email Addresses list - List>Marketing>Bounced Email Addresses, find the one that is not being sent, and delete it. That should allow the emails to go out.
p
We've had email issues today with the error: Persistent Transient Failure: Delivery time expired
k
@Mike S I’m using NetSuite’s default email functionality with the standard domain. Earlier, the emails were sending successfully, but now they’ve stopped.
p
@KK Does the FROM: address you defined on the search, get a non-deliverable message? All our users who are'nt getting the emails, are appearing in the Bounced Emails list. The domain can received othe emails perfectly, just not ones sent from NetSuite. I've tried called NS Support to discuss the ticket I raised, and they closed, but no-one answers!
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