Hello Folks,
There is one issue in customer deposit. when I am trying to load customer deposit on the browser some payment method tab fields appear for a few seconds after that they disappear.
I don't know why this happening. is this a NetSuite bug?.
could anyone please help me? thanks in advance.
I have checked the script and workflows. none of them are deployed on it.
k
KevinJ of Kansas
12/08/2021, 4:47 PM
The most likely thing I can think of is that you are picking an integrated payment method to a payment processor - and there are scripts hidden in background that drive what shows up.
You might double check your payment processor configuration in order to validate that it isn't broken
KevinJ of Kansas
12/08/2021, 4:47 PM
Note* this is a WILD shot in the dark. I could be very wrong
j
Josh Godfrey
12/08/2021, 6:07 PM
Kevin might be right, for example, we use Solupay. Not sure how they did it, but they embed custom fields onto our transaction records through the DOM.
r
Ramanand Dubey
12/09/2021, 3:19 AM
One more thing NetSuite showing payment option instead of payment method on CD record.