Hello Folks, There is one issue in customer deposi...
# administration
r
Hello Folks, There is one issue in customer deposit. when I am trying to load customer deposit on the browser some payment method tab fields appear for a few seconds after that they disappear. I don't know why this happening. is this a NetSuite bug?. could anyone please help me? thanks in advance. I have checked the script and workflows. none of them are deployed on it.
k
The most likely thing I can think of is that you are picking an integrated payment method to a payment processor - and there are scripts hidden in background that drive what shows up. You might double check your payment processor configuration in order to validate that it isn't broken
Note* this is a WILD shot in the dark. I could be very wrong
j
Kevin might be right, for example, we use Solupay. Not sure how they did it, but they embed custom fields onto our transaction records through the DOM.
r
One more thing NetSuite showing payment option instead of payment method on CD record.