This is probably a simple question.. I have a cust...
# administration
b
This is probably a simple question.. I have a custom form for some data entry, I want the location to appear in the classification section in the body of the form, but although it is ticked it doesn't appear. The Subsidiary, which is also ticked, does appear. Any ideas what I've done wrong?
j
1. What record type is this? a. If this is a custom record type, the field may be defaulted to disabled?
2. Are you running any workflows or scripts that are setting the field display type to hidden?
@BullgillRunner
b
Hi Josh, thanks for you taking the time to reply. The record is a custom transaction type. I've been through all the workflows this morning and the only one touching this form is setting a field to disabled but none have been set to hidden.
j
@BullgillRunner if I remember correctly, I've seen a few of my workflows hide a field when I used the Set Field Display Type === Disabled. I would try toggling that off and see if you can see the field.
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This might be why:
b
Thanks, I've set the field display type to normal within the workflow and still doesn't show. I've got around it by creating another country field but this isn't ideal for me as the value in this field is used for sourcing a list for another field.
j
Whelp, that's annoying. I feel your pain, I try to avoid extra fields at all cost.
b
Me too! I'm trying to work out now how to get my other fields to work from source from the new field! On another form they are working well, linking to the original "correct" location field.