Hi all! I've got a custom record type named Reserv...
# administrationk
Kris Wood
07/02/2021, 3:43 PMHi all! I've got a custom record type named Reservation in Sandbox and Production, which has a list/record field sourced from the Client list and Record is Parent is checked in both environments. In Sandbox Client records there's a Reservation subtab. in Production there is not. Any ideas what I could be doing wrong?
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KevinJ of Kansas
07/02/2021, 3:44 PMGotta have the "parent subtab" field filled out on your custom field
KevinJ of Kansas
07/02/2021, 3:44 PMOtherwise it defaults to the "Custom" sublist
KevinJ of Kansas
07/02/2021, 3:44 PMer... subtab.
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Kris Wood
07/02/2021, 3:44 PMIt's blank in both environments
Kris Wood
07/02/2021, 3:45 PMWhich is what threw me off in the first place
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KevinJ of Kansas
07/02/2021, 3:45 PMCould the custom subtab be suppresed in Prod?
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Kris Wood
07/02/2021, 3:45 PMit shows up in Sandbox even with that field blank
Kris Wood
07/02/2021, 3:45 PMOooh good idea, I'll check that
Kris Wood
07/02/2021, 3:46 PMNope, custom is enabled in both environments
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KevinJ of Kansas
07/02/2021, 3:47 PMI'd be tempted to download the XMl for the record and compare. There's gotta be some differnces somewhere
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Kris Wood
07/02/2021, 3:50 PMOh, xml, that's a great idea
Kris Wood
07/02/2021, 3:50 PMworst case scenario I can always take the xml from the sandbox version, copy that tab to the xml from the production version, then upload via SDF
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KevinJ of Kansas
07/02/2021, 3:51 PMperhaps. - though at that point why not just use copy to account?
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Kris Wood
07/02/2021, 3:54 PMdifferent logins
Kris Wood
07/02/2021, 3:54 PM(not my idea)
Kris Wood
07/02/2021, 3:59 PMOk, according to the XML, the reservations in Prod are indeed in the custom tab
Kris Wood
07/02/2021, 4:00 PMI tried selecting reservations for the parent subtab on the custom record field, but it's not in the list
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KevinJ of Kansas
07/02/2021, 4:04 PMSo it sounds like you need to add the reservations tab to whatever the parent is and then change the parent subtab field?
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Kris Wood
07/02/2021, 4:37 PMHow can I add a new tab? I don't see it on the edit form page
Kris Wood
07/02/2021, 4:41 PMI got it
Kris Wood
07/02/2021, 4:41 PMhad to hack it
Kris Wood
07/02/2021, 4:41 PMNo idea where to find that menu 😆
Kris Wood
07/02/2021, 4:42 PMnavigated to create sublist, selected a random tab and clicked the [ ]-> edit icon then edited the URL to remove the ID and hit enter, which brought me to the create new tab screen
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