HI, all.
Did anyone have experience before on sale...
# administrationr
Richard Liu
06/02/2021, 6:54 PMHI, all.
Did anyone have experience before on sales order showing the item that has backordered quantity and available quantity at the same time? It is strange for us as we assume the available quantity will be factored into the sales order that has backordered items.
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Suitestallion
06/02/2021, 9:06 PMI think if you have do not commit as preference it will do this.
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Richard Liu
06/02/2021, 9:48 PM@Suitestallion Hi, would you mind elaborating on that a little bit more?
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Suitestallion
06/02/2021, 9:50 PMmessage has been deleted
Suitestallion
06/02/2021, 9:50 PMif this says do not commit then it will behave this way
Suitestallion
06/02/2021, 9:51 PMor if someone changed that at line level on the sales order
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Richard Liu
06/02/2021, 9:58 PMmessage has been deleted
Richard Liu
06/02/2021, 9:58 PMI was just checking and it should be already set to Available Qty
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Suitestallion
06/02/2021, 9:59 PMSomeone might have changed it on so
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Richard Liu
06/02/2021, 10:37 PMThe field is actually not editable on the sales order item though.
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Suitestallion
06/02/2021, 10:38 PMTry reallocate and see if you can allocate this item to this sales order
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Richard Liu
06/02/2021, 11:08 PMWe did allocate and ended up fixing the issue, but we were wondering why it happened in our case.
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Netsuite Tragic
06/02/2021, 11:53 PMOn that SO line is there a field called Inventory Location?
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Richard Liu
06/03/2021, 3:29 PM@Netsuite Tragic Hi, we do not use inventory location in our line level.
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