Hi, Anyone have suggestions as to why this error is occurring when uploading to the file cabinet?
l
Lalo
05/05/2021, 6:14 PM
It is possible that a special/international character in the file's filename is causing the error. Try to rename the file to remove any special/international characters. Take a look at SA 8927 for best practices.
w
wes_w
05/05/2021, 6:47 PM
How big is the file? The file cabinet has a max file size of 10MB
i
IT
05/05/2021, 6:53 PM
Only special characters in the filename are underscores and still unsuccessful after removing. @wes_w File size is only 116 KB.
n
NS Admin
05/05/2021, 6:56 PM
@wes_w file cabinet max is not 10mb. Drag and Drop has that limitation but we upload much larger files no issue
s
Sam-I-Am
05/05/2021, 8:35 PM
does the docx file have any macros - now all files in file cabinet are automatically get scanned for viruses and macro could be false positive for the scanner
w
wes_w
05/06/2021, 2:06 PM
@NS Admin Maybe the limit is for adding files via script. I have run into this limitation.