what?? you cannot print Vendor Return Authorizatio...
# administration
s
what?? you cannot print Vendor Return Authorization??
l
We can print one. Go to the RMA, click Print, or Save and Print
s
thats customer return not vendor return
if you want something back to the vendor can you print that form, The one you talking about if Customer wants to send something back to you.
l
Oh yeah. I misread it. Yeah, there isn't. We just hit control/command + P on view mode of the RMA (save it as a pdf manually) since it's not that often in our case and scripting it isn't a cost-effective solution.
s
yeah but that doesn't make sense that it doesn't have the native feature.
l
Yeah totally annoying. It's been more than 10 years and they can't still add that function. They already added though the Print capability for GL impact and Bill but they aren't that useful at least for us. Lol.
s
yeah who prints G/l impact for each tranaction
l
I was just dealing with this 2 weeks ago. No advanced PDF/HTML print option and Shipping tab is missing. But I was happy to hear from support that it's an Enhancement Request 🤣😩🤬
😂 1
v
if you need a print layout badly enough, i wonder if this would work? i did this for something in NS in the past when the native printing wouldn't work - you can do a saved search of the returns and add the internal id as a filter + advanced pdf layout for the search results + custom HTML field that passes the internal ID of the current record into the search results, and subsequently into the advanced PDF so it only prints the record you're viewing when you click the button. no scripting needed for it
s
Lol yeah i saw that on the SA It's an Enhancement request
s
I was thinking the same way as my old pal @Vtor
n
I created an email template for use with the RVA which the customer can use to email direct to the Vendor.
l
@Netsuite Tragic so instead of a pdf attachment, the RVA info are in the email body?
n
Yes. Exactly.
l
Great! Thank you!
s
thanks!! something for me to work on!!