For an email distribution workflow sent to multipl...
# administratione
Eric Shouler
04/27/2021, 7:06 PMFor an email distribution workflow sent to multiple emails (eric@yahoo.com; eric@gmail.com; eric@outlook.com) is there a way for all recipients to not be on the same email? For confidentiality reasons, the client does not want other email recipients to be able to see one another.
a
Anthony Dixon
04/27/2021, 7:19 PMIf you're using a workflow, you'd have to break that out into separate 'send email' actions. But let us know how it's being emailed now (ie: workflow, script, mail merge, saved search alert, something else).
e
Eric Shouler
04/27/2021, 7:21 PMit's being emailed via workflow
a
Anthony Dixon
04/27/2021, 7:31 PMfair enough. I'll assume the email addresses are being taken from the customer record? If so, each individual email address would need to be located in a separate custom field. Or, if it'll be located in one large text area field, comma-separated, you may be able to do some fancy footwork to splice them out in the workflow.
e
Eric Shouler
04/27/2021, 7:36 PMthey are on both customer and vendor records, depending on the workflow
Eric Shouler
04/27/2021, 7:37 PMDerived from a suite answers article, where you set the custom field to be type email address, so it sticks in the workflow, then it gets blown out and turned into a free form text field.
Eric Shouler
04/27/2021, 7:37 PMso you can enter in emails separated through ;
k
KevinJ of Kansas
04/27/2021, 7:37 PMYou can't do that if you want them in seperate emails
KevinJ of Kansas
04/27/2021, 7:38 PMYou'll have to split the fields up and add additional actions or write a workflow action script
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