How do you stop user from getting report Email fro...
# administration
s
How do you stop user from getting report Email from sandbox? I don't see that as Saved report or scheduled report or in the sent email list, but he forwarded me an email from NS Sandbox with Today's time stamp
c
In production go to Setup > Company > Email > Email Preferences, and under the Sandbox and Release Preview tab, under Sandbox Options, check to see how it's set up. You can choose to either have emails sent to just the user logged into Sandbox by selecting "send email to logged in user", or you can choose specific email addresses under "send email to". SA 20152 says after doing that, on the Sandbox Accounts page, click copy data to sandbox, or refresh sandbox, then your email preference should be applied to your sandbox.
👍 1
s
so i need to refresh sandbox to make those changes applied that might take a while but that's an option
m
You should be able to make changes directly in sandbox without needing to refresh
s
This will stop all emails but not sure how to figure out which report ID is getting emailed because I can’t find the report that is emailed in saved report or scheduled report
j
you can look at the email headers
in gmail, this is "view original"
there's a line which starts
X-MailingID
, and in that line there is variable
search=xxx
That
xxx
is the internal ID of the saved search that is generating the email
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s
This is for report, I see the report name but when I search that name I don’t get any results and in the header it’s only system -via no other information
j
oh sorry, I thought it was a search
s
Thanks for trying, search would easier
n
Look on the list of Report Schedule
s
Nothing there