is there any way to - using standard functionality...
# administration
v
is there any way to - using standard functionality - put a vendor onto a case the way you would with individuals/customers? i have an end user insisting this should be standard functionality but i cant really see how or why. if they have our product i figured they SHOULD be also entered as a customer
k
I can't see how that would be native - that said adding a custom field to associate it to a vendor should be really easy.
v
yeah. it's a really easy custom solution but it's just weird to me lol
to me, they're sending product to our vendor they should just set them up as a customer and use that. but adding the field is easy enough too. we'll see what happens i guess 🙂
k
I mean, it depends on how you need to account for it.
If it's essentially a vendor return - nah, I'm not booking it that way but if it's sales? Yeah, belongs as a customer