Trying to build custom dunning email template and ...
# administration
t
Trying to build custom dunning email template and facing annoying problem. Cannot get transaction.daysoverdue -field visible for invoice. Any solution or tips for this?
a
the dunning templates are generated using a custom data source from a saved search, so although there are some fields you can find that they included, usually if a field doesn't populate even though you know it should, it's likely b/c it's not part of their data model. if you look for the search created from the dunning bundle, you can confirm that.
t
Thanks Amy, It’s not about Dunning. I’m trying to get datesoverdue field to std email template for transaction and its not visible there.