Hi all, We recently installed the Avatax Bundle fr...
# administration
a
Hi all, We recently installed the Avatax Bundle from Avalara and we are trying to access a custom Avatax field that was added to the Customer Record called *"custpage_ava_exemption*". The field is used as the way to make customers tax exempt by simply inputting any value in the field. This can be easily done one record at a time via the User Interface and the field seems to act just like a normal Free-Form Text field with the ability to type something in a save it. But we have nearly 5,000 records to update and want to automate this field in the future. However, the *"custpage_ava_exemption*" field is non-existent in Saved Searches, Imports, Mass Updates, & Workflows. Has anyone experienced this? What type of field is "custpage_" and are those fields simply not accessible? Would Suitescript be able to access this field and update in mass or in a workflow? Any help is much appreciated!
a
it looks like Avalara uses a custom record to manage exemptions. you'll need to work with this record to automate this. Custom Record: AVACUSTOMEREXEMPTMAPPING
a
I think this may be the answer I was looking for. I can simply import a new custom records with only two field mappings and this updates the field on the customer record! Thanks @AFL
k
That fire is a script created field. I’m sure this field is used but then a script is used to update the field on record save.