I have a quick question, the CDN cache box is now mandatory for new domains created in NetSuite. Is the setting on the configuration for the cache affecting this? (SHORT, MEDIUM AND LONG are values for this) or should we touch the code in order to modify this using

setCDNCacheable

? Another related question, if I'm located in North America or South America and I perform an

invalid cache request

for a client that is located in Europe, would this clean the cache of the servers where the site is located? or should a user that is located in Europe perform the invalid cache request? (it might be a dummy question, but we had a situation where some users were able to see the latest changes on incognito and others no, even in incognito browswer and with the

nocache=T

appended to the site url)

CDN cache is now mandatory for new domains per Oracle’s September 2025 rule. Cache settings (SHORT/MEDIUM/LONG) set duration via setCDNCacheable in SuiteScript, but don’t enforce the mandate; use it to tweak page caching. Invalidating cache from NA/SA clears all CDN servers, including EU, so no EU user is needed. Uneven incognito updates likely hit local cache, so flush via Commerce > Hosting > Cache Invalidation.

Why do you want to modify our default caching times? They've been configured and tweaked based on our team's perceptions across the entire platform. And yes, invalidation requests should clear caches throughout the CDN, not just a particular region. I've had a couple of people report that invalidation requests are not applying equally across all regions - you should report those with evidence, if possible. Eg screenshots taken at the same time (and if you could include the date/time of the invalidation request, that would be helpful).

@Steve Goldberg Initially, I do not have a use case for this. I was just checking my options since a client that was in a totally different time zone/region was claiming that the site was still showing an issue (an urgent issue). We fixed and after clearing the cache, we were able to see the fix, but people from the other time zone was claiming the opposite. so I was just trying to join the points and trying to understand is that was real or if that was a user error (no trying on incognito). Just to know, are the values from the configuration (SHORT, MEDIUM, LONG) impacting across the site? or where do they take effect?