mescalante
09/29/2025, 4:20 PMCeligo AI
09/29/2025, 4:20 PMAI generated answer (using internal Slack threads):If you have installed a SuiteApp in your Sandbox account and it does not show under Installed SuiteApps, there could be a few reasons for this: 1. Permissions: Ensure that you have the necessary permissions to view and manage SuiteApps. You may need the
SuiteApp Marketplace permission to view and manage SuiteApps.
2. SuiteApp Updates: If the SuiteApp has been updated, Sandbox admins need to initiate their own upgrade. You can do this by going to the bundle pages and clicking update.
3. SuiteApp Visibility: If the SuiteApp is not visible in the SuiteApp marketplace or in the suitebundler search, it could be due to licensing issues. The Install button will be missing if you haven't paid for the SuiteApp yet. You won't be able to get it at all (prod or sandbox) until you pay for it.
If none of these solutions work, it might be a more complex issue that requires further investigation.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
09/29/2025, 4:20 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828918517
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815246642
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811462522
Celigo AI
09/29/2025, 4:20 PM