Jyothsna
09/22/2025, 9:21 AMCeligo AI
09/22/2025, 9:21 AMAI generated answer (using internal Slack threads):Based on the conversations, the issue of NetSuite OAuth2 M2M authentication failing with an
invalid_client
error despite successful JWT generation could be due to several reasons:
1. Incorrect Setup: Ensure that you have correctly set up the "OAuth 2.0 Client Credentials (M2M) Setup" in NetSuite. This includes creating a mapping for the client credentials flow. You can follow the instructions provided in the NetSuite manual or refer to this [video tutorial]() for a step-by-step guide.
2. Assertion Framework Extension: NetSuite uses the assertion framework extension, which makes it more complicated than normal client credentials. A generic service that supports client credentials might not work with NetSuite.
3. Algorithm Deprecation: NetSuite is deprecating the RSA algorithm for OAuth2.0 generation and will use RSA-PSS. Ensure that your JWTs are being generated using the correct algorithm.
4. Token Expiry: The refresh token obtained through OAuth 2.0 is only valid for 7 days. After that, you need to repeat the process to get a new token. This is a manual process and needs to be done every week. You can automate this process to avoid manual intervention.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
09/22/2025, 9:21 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849914551
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834106445
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.831237793
Celigo AI
09/22/2025, 9:21 AM