eminero
08/19/2025, 6:53 PMCeligo AI
08/19/2025, 6:53 PMAI generated answer (using internal Slack threads):The issue of bin locations not pulling from the item (preferred) on a sales order could be due to several reasons: 1. Location Not Set: If the location is not set on the sales order, the system may not know from which bin to pull the item. Ensure that the location is correctly set on the sales order. 2. Use Bins Not Enabled: The location where you are trying to pull the item from might not have the "Use Bins" option enabled. This option needs to be enabled for the system to recognize and use the bin locations. 3. Negative Quantity: If the quantity in the bin, lot, location, or total quantity would become negative after fulfilling the order, the system will not allow the transaction to proceed. Ensure that there is sufficient quantity in the bin. 4. Special Order / Drop Ship: If the item is a special order or drop ship item, it might not commit any line items on the sales order. Please check these settings and quantities in your NetSuite account. If the issue persists, you may need to look into the specific configurations of your items and sales orders. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/19/2025, 6:54 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811084092
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809805632
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.80605191
Celigo AI
08/19/2025, 6:54 PM