Jyothsna
08/18/2025, 10:41 AMCeligo AI
08/18/2025, 10:41 AMAI generated answer (using internal Slack threads):The "Inventory Detail Missing" error in NetSuite typically occurs when there is a discrepancy between the inventory detail records and the actual inventory records. This can happen due to a variety of reasons such as incorrect setup of the inventory item, changes in the inventory settings, or issues with the inventory transactions. In your case, it seems like the inventory item was initially set up as a non-serialized item, but later on, it was required to be a serialized item. However, NetSuite does not allow changing an inventory item from non-serialized to serialized after it has been created. This is because serialized items require a unique serial number for each unit of the item, which is not required for non-serialized items. Therefore, when NetSuite tries to process transactions for this item, it expects a serial number but does not find one, resulting in the "Inventory Detail Missing" error. The solution to this issue is to create a new inventory item as a serialized item. You can use a saved search to export the details of the existing item and then use a CSV import to create the new serialized item with minimal effort. Please note that any existing transactions with the old item would need to be updated to use the new item. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/18/2025, 10:41 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852738738
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852216244
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840949416
Celigo AI
08/18/2025, 10:41 AMJyothsna
08/18/2025, 10:42 AM