For some Sales Orders, clicking on ‘Fulfill’ redirects me to the bulk fulfillment page, while for others, it opens the standard fulfillment page for the individual Sales Order. Do you know what could be causing this difference?”

AI generated answer (using internal Slack threads):

The behavior you're experiencing, where clicking on 'Fulfill' sometimes redirects you to the bulk fulfillment page and other times to the standard fulfillment page for the individual Sales Order, is likely due to the presence of multiple locations or subsidiaries on each line of the order. When you have different locations or subsidiaries on each line of the order, NetSuite will redirect you to the 'Fulfill Orders' page, which is designed for mass processing. This is because each line of the order may need to be fulfilled from a different location, and the 'Fulfill Orders' page allows you to handle this more efficiently. On the other hand, if the Sales Order only involves a single location or subsidiary, clicking 'Fulfill' will take you to the standard fulfillment page for that individual Sales Order. Unfortunately, there is no way to change this behavior within NetSuite. If you want to force users to fill out specific fields on item fulfillment, you could remove the associated permission from their roles and leave the create/edit capability on fulfillment transactions. Then they must load the Sales Order in order to fulfill it, which leads to the screen you expect to see. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******