Karina
07/29/2025, 4:54 PMCeligo AI
07/29/2025, 4:54 PMAI generated answer (using internal Slack threads):The error "matched more than one record for ['name=XXX Bank']" typically occurs when there are multiple records with the same name in the system. In your case, it seems like there are multiple bank details records with the same name 'XXX Bank'. To resolve this issue, you need to ensure that each bank detail record has a unique name. You can do this by appending a unique identifier to each bank name. This could be a unique number or a combination of letters and numbers that is not repeated in any other record. For example, instead of 'XXX Bank', you could have 'XXX Bank 001', 'XXX Bank 002', and so on. This way, when you upload the CSV file, the system will be able to match each record to a unique bank detail record. Remember to update your CSV file with these new unique names before uploading it again. Also, ensure that the 'Entity Bank Details' custom record is available in your system. This custom record is created by the NetSuite payments bundle, so you need to have this bundle installed in your system. You can check this by going to the Customization menu and viewing all your custom records. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
07/29/2025, 4:54 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817582786
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814954937
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814102
Celigo AI
07/29/2025, 4:54 PMCeligo AI
07/29/2025, 4:55 PM