Bounced Email Addresses error messages explained
# ask-stanley-ai
a
Bounced Email Addresses error messages explained
c
AI generated answer (using internal Slack threads):
The 'Bounced Email Addresses' error message in NetSuite typically means that the email address is invalid for some reason. This could be due to a variety of reasons such as the email account being compromised, the email being targeted by spammers, or the email server blocking the email. When an email bounces, NetSuite flags the user as a bounced email address and no emails through NetSuite can be delivered to that user until the bounced flag is cleared. This is a security measure designed to prevent other people from using NetSuite architecture for malicious purposes. If you are experiencing issues with bounced emails, you can view the Bounced Email Address List in NetSuite by navigating to Lists->Relationships->Bounced Email Addresses. This list is only available in the Classic Center/Interface. If a user is constantly getting bounced, you might need to consider other solutions such as assigning a new email address to the user or talking to your IT department to let the spam through and then filter it out after the fact. However, these solutions may not be ideal as they could potentially expose your system to more spam or malicious emails. Please note that the employee record should never make it to the bounced address list if it has login access. If this is happening, it might be a good idea to see if NetSuite can prevent employee records with Login Access from getting added to the bounced address list. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.871714652
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852428317
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851669371
Please provide your feedback on this answer.