HA
07/24/2025, 11:24 AMCeligo AI
07/24/2025, 11:25 AMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The Shipping Cost field in a Sales Order in NetSuite may not be showing due to a few reasons: 1. The Shipping Cost field may not be enabled. To enable it, you need to create a shipping item first. After creating the shipping item, the Shipping Cost field should appear on the Sales Order. 2. The Shipping Carrier and Method may not be set. If these are not set, you may encounter an error when trying to add a value into the Shipping Cost field and save the transaction. To resolve this, set the shipping carrier and method first. 3. The form you are using may be custom and the Shipping Cost field may be hidden. Ensure that the box to make the field visible is checked. 4. If you are using a third-party service like Pacejet for fulfillment, the Shipping Cost field on the Sales Order may not automatically get updated with the sum of the shipping costs from the item fulfillments. You may need to create a workflow or script to copy the shipping costs from the item fulfillments to the Sales Order. Please note that these solutions are based on the information provided in the Slack threads and may not cover all possible reasons why the Shipping Cost field is not showing in the Sales Order.
Celigo AI
07/24/2025, 11:25 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850642204
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848638296
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843954563
Celigo AI
07/24/2025, 11:25 AM