hey, I've run into a SCA SuiteScript Model file that is sending an email. It's failing on the vicarious email permissions thing. I have modified permissions on a service controller, but that tab isn't available on the model. Is there a way to change it for the model? Will changing it on the service controller that calls the model fix it? Thanks!

I don't think you can change it on a model, but just having the elevated permissions on the service would fix it

yeah, that didn't work unless I did something incorrectly in elevating the permissions of the service controller. This account didn't have the Advanced Customer Center role already set up

If you still get the vicarious email permission error you should first verify the permissions is properly set on the role you are elevating to, it should be under Setup -> Vicarious emails: full. And if it is set then you may just need to clear the cache I've found permission changes to not always take effect immediately

Thanks, it appears the Vicarious Email option when setting up a role isn't available for this account, but should be? Support is looking into it