We’ve been getting occasional reports from one of our customers saying people are just seeing a 403 error on login. As far as I know nothing has changed and it’s very intermittent, doesn’t seem to be replicable. I can’t really find anything in the execution logs either except one strange issue that comes from the SiteSettings.Model file. On line 52 with the code:

settings = ModelsInit.session.getSiteSettings();

I can see this error:

ERROR_SSP_LIBRARIES_EXT

"{\"userEvent\":null,\"internalId\":null,\"code\":\"ERR_WS_UNEXPECTED\",\"details\":\"Unexpected Error\",\"stackTrace\":{\"[Ljava.lang.String;\":[\"<anonymous>(ssp_libraries.js:7686)\",\"wrapFunctionWithEvents(ssp_libraries.js:5493)\",\"<anonymous>(ssp_libraries.js:1138)\",\"<anonymous>(ssp_libraries.js:1170)\",\"<anonymous>(ssp_libraries_ext.js:208)\"]},\"type\":\"nlobjError\",\"suppressNotification\":false}"

Has anyone seen something similar? Not really sure on how to even start debugging this one.