we were able to trace the issue to the ssp file cu...
# suitecommercet
texmc
12/31/2020, 2:31 PMwe were able to trace the issue to the ssp file customFieldsMetadata.ssp which is used to cache custom fields
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Mohammad Sharaf Ali
12/31/2020, 3:14 PMAre those all custom fields added in the fieldset?
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texmc
12/31/2020, 3:19 PMnot in the fieldset
texmc
12/31/2020, 3:19 PMthis is for salesorder
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Mohammad Sharaf Ali
01/01/2021, 7:14 AMI would say to file a support ticket and let them investigate the customFieldsMetadata.ssp behavior.
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Balaji
01/04/2021, 9:19 AM@texmc we had similar issue (with 15 custom fields, it took around 20 sec to load the site) and NS recommended to use "Custom Fields" NS extension to avoid loading issues caused by customFieldsMetadata.ssp
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Flo Meilan
01/04/2021, 1:21 PMAre you on SC or SCA? Which version?
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texmc
01/05/2021, 1:14 AMIt turns out that there was a native field setup in the SC Configuration record under Advanced -> Custom Fields which caused the high load times
texmc
01/05/2021, 1:14 AMthanks for the help
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