Is it possible to add a shoppers shipping “State” ...
# suitecommerce
c
Is it possible to add a shoppers shipping “State” to the confirmation step in checkout? Website is 2020.1 SCS. Any suggestions without extending core?
s
I'm confused, surely this would be part of the already provided shipping address?
c
Not seeing shipping address pushed to GTM via the transaction
s
Google Tag Manager?
c
Yes
s
It probably wouldn't be because that would likely constitute PII
c
PII?
s
personal identifiable information
the sort of thing GDPR and that California law protect against
I don't know, I am not a lawyer
Anyway, my point is that that is something we would likely not include in the GTM data layer
c
I am actually shocked some 3rd party trackers ask for email and state 😳.
s
🧐
I'm rather surprised at email address. Perhaps I am out of date or incorrect then
But GA builds in a bunch of things to anonymise PII. For example, originating IP address.
Google explicitly forbids email addresses https://support.google.com/analytics/answer/7686480
But yeah, I don't know about state
It says "mailing addresses" and so you would likely need to find a legal authority to determine whether a state by itself is OK or crosses the line
A colleague says that state is considered 'linkable information' which means that it's probably OK if it's the only thing you collect, but can become PII if combined with other bits of information
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