Hi @Chris, in SuiteCommerce Configuration, do you have the checkbox “SHOW ONLY ITEMS LISTED IN: ITEM OPTIONS AND CUSTOM TRANSACTION COLUMN FIELDS” in “Shopping Catalog > Item Options” checked? If so, list the custom transaction column field ID in the “*Item options and custom transaction column fields” table at the bottom.*

Thanks, @Keith Fetterman. This didn't solve the problem directly, but it's given me some ideas. 🙂

@Chris in the advanced > backend tab of the configuration you can add fields

Tried that too. I'm stuck. This thing works fine in sandbox but prod is acting like it doesn't exist.