Can anyone email from within the NetSuite User Int...
# general
d
Can anyone email from within the NetSuite User Interface and successfully reach a Hotmail / MSN / Live / Outlook email address right now? We know there's an ongoing Defect # 832802 they're trying to resolve. But what's not known is how widespread an issue this is. The problems started (for those of us affected) in the tail end of June, so we're 2 weeks deep into not being able to reach customers via email (unless we email them outside of NetSuite). I'm just curious if it's a super widespread issue, or limited to some subset of NS customers.
c
@Dan Curtis if you use CloudExtend's Send From Outllook feature it allows you to send an email from a NetSuite record but use Outlook to send the email instead of NetSuite. The email is also stored in your Outlook sent items folder (and NetSuite). Replies go to both without the funky email address NetSuite uses. Here's a link to more info including a short video overview..
d
Thanks, Chris. But our company is Google Domain / Workspace.
j
@Eric Mushrush