https://netsuiteprofessionals.com logo
Join Slack
Powered by
I'm having issues in SuiteCommerce (Standard) wher...
# suitecommerce
a
I'm having issues in SuiteCommerce (Standard) where the product list results says 11 products, but only 8 are displayed. Some items just vanish. (The list view is configured to Show 48 per page, so it's not a paging issue). What would cause this to happen?
p
How many items does the item/api call show?
a
It says total: 11 in the summary.
But only 8 returned in the array items.
Where are the other 3?
message has been deleted
(I do know there to be 11 items assigned to this category)
p
Ok so it's not SC/SCA version related, it's an item api bug.
Are they matrix items?
In my experience those are the ones that most frequently give issues with counts
a
Yes, they are matrix items.
p
I remember something about item api first doing the count first against matrix parents, and then discarding items that didn't actually have any child that can be shown in the webstore.
it's obviously a bug
a
Sounds like it. I'm wondering if I can get around it through a configuration. But I do want those items to display.
p
Does the PDP load for those items?
a
They show up if I search for them by keyword, and the PDP loads.
p
well then it's not the bug i'm familiar with
a
Hm. Thanks anyway!
@PabloZ I have one Commerce category result that says "13 products"... and shows nothing. This is kind of a bigger problem. 😕
p
try appending &ssdebug=T to the item api call
and check if you see any "warnings"
ARe you using the new(ish) catalog segmentation by any chance?
a
Not at all, no. All items, for all customers.
Open in Slack
PreviousNext
Powered by