Hey, I'm running into an issue with "Cases" in My Account for SCA version 19.2. When attempting to navigate to either "Support Cases" or "Submit New Case" we get an internal error. I noticed the network request is trying to hit a different URL that what I would normally expect ex:

app/services/Case.ss

, instead its looking for

secure_ss2/SC/Case/Case.Fields.ss

which is returning the error. I tried searching the file cabinet in netsuite but don't see anything that resembles that. Has anyone else ran into this issue? Or have any idea what this new service url is?

You need to deploy the SuiteScript 2.0 SSP Application. Guide is in the documentation.

@Bryce @Steve Goldberg This fixed the issue I had across 2 separate site and domains. Thanks 😄