When a customer creates a new address in SCA, the ...
# suitecommercen
nzaleski
06/04/2020, 6:03 PMWhen a customer creates a new address in SCA, the address comes over as the Default Shipping/Billing address. Is there any way to prevent that behavior? I was told no, by some previous developers.
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PabloZ
06/04/2020, 6:05 PMUnfortunately, no.
Those fields with any NS Webstore (SB and SCA work the same) become the fields to save what the user has selected in order to remember it next time they log in.
PabloZ
06/04/2020, 6:06 PMIt's not when they create the address, but when they select the address on checkout, i believe.
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nzaleski
06/04/2020, 6:06 PMseems like such a weird decision they made there
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PabloZ
06/04/2020, 6:07 PMYup they should just have 2 more fields for Webstore "last billing/last shipping" address.
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nzaleski
06/04/2020, 6:07 PMi did a big work around where we have "KCD Default Billing" and "KCD Default Shipping" and a map/reduce job goes through and update the standard billing/shipping to match that
nzaleski
06/04/2020, 6:07 PMbut it doesn't get checked correctly and there are many issues with that
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PabloZ
06/04/2020, 6:07 PMI was about to write that.. there are workarounds. They are ugly.
PabloZ
06/04/2020, 6:08 PMAnd involve continously checking changes indeed and storing real defaults on custom fields.
PabloZ
06/04/2020, 6:08 PMjust like you mentioned.
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nzaleski
06/04/2020, 6:08 PMyeah its pretty bad
nzaleski
06/04/2020, 6:09 PManother issue with it is there isn't really a good way to prevent users from checking 2 of the custom default shipping/billing check boxes
nzaleski
06/04/2020, 6:10 PMwe tried to do some customizations on the address forms but that caused a bunch of headaches
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PabloZ
06/04/2020, 6:14 PMit would also help if Custom address fields, that are there since 2014 or 2015, would show up on the commerce api...but hey, that would be too convinient
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Chris
06/04/2020, 9:48 PM@nzaleski I tried to accomplish this too awhile back. It's not easy or clean.
netsuite halo 1
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ANHE
06/05/2020, 7:22 PMThere's an enhancement request for this as id.247774
https://nlcorp.app.netsuite.com/app/site/hosting/scriptlet.nl?script=847&deploy=1&custpage_ervotingcustsearch=247774
Although it's described as Reference Checkout, like PabloZ says it's all of NetSuite Ecommerce and it's been this way so long as I can remember. We should start voting on this enhancement, and bringing the enhancement request up every time it gets asked. @PabloZ @Chris @nzaleski
ANHE
06/05/2020, 7:22 PMA customer just asked me about this again today. "It's not a bug... it's a feature" netsuite
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nzaleski
06/05/2020, 7:28 PMAlright I have upvoted this enhancement. I was hoping there would be more than 1 vote 😂
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Gordon Truslove
06/17/2020, 3:49 PMA possible solution to this is to trigger a suitelet that resets the shipping every time it's changed in the backend. Also not pretty, but no need for a map reduce script to be running.
Gordon Truslove
06/17/2020, 3:50 PMif (shipmethod) {
ModelsInit.order.*setShippingMethod*({
shipmethod: shipmethod.internalid,
shipcarrier: shipmethod.shipcarrier
});
} else {
ModelsInit.order.*removeShippingMethod*();
}
//Reset shipping suitelet
var context = *nlapiGetContext*();
var customer = context.*getUser*(); *nlapiRequestURL*("https://suiteleturl....?customer="+customer,null,null,null,"GET");