setting a customer’s default price level to 0

AI generated answer (using internal Slack threads):

To set a customer's default price level to 0, you can use a workflow that sets the value upon the creation of a customer or based on any other logic you want. This can be done by setting the item record with no price levels populated. If you are providing a free product, it would be better to assign a 0 rate if it's used a lot. However, if this is a free product only sometimes, there is functionality to have this item added when a customer chooses another item or has a certain dollar amount on the order. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******