We have been running into in an issue (SCA 2019.2....
# suitecommerce
b
We have been running into in an issue (SCA 2019.2.4) where customers are complaining that they can't edit either the billing and/or shippping address during the checkout process. We're taking a decent volume of orders without complaints, but we're receiving 1 or 2 complaints every 2 or 3 days, so it's definitely happening more than once a day. I've come across the issue in my testing, but I can't seem to reproduce it. The only thing that seems somewhat consistent is that it happens on a 2nd visit to the site. Here's one of the "less nice" comments we received on this. There have been no code/customization changes to the address area so I feel like this is a platform issue. Anyone else experiencing this?
p
In the release notes for minor versions of SCA 19.2 i recall mentions to issues with addresses
b
Yeah I saw that as well. I also saw mention of a rollback.
p
There's version 19.2.5 so you are not on the latest minor SCA 19.2 but the latest notes don't bring up addresses unfortunately
b
Where are you seeing release notes for 2019.2.5?
Do you have a 19.2 based theme? One implementation i had gave me terrible headaches because of the theme was built originally based on Theme 18.2, and the site was updated to 19.1 There was a refactor between these versions which makes the Checkout Order Wizard Address module behave oddly.
Like not showing "change" , or "add new" buttons for addresses for example, for recurring customers. They were a button in older themes and they became a huge div with a plus sign inside in 19.1 i believe. I fixed this by updating Order Wizard Address Module theme files to the new versions. Both SASS and TPLs.
b
hmmmm... that's super helpful. we'll have to check in to that