Does anyone know when the Items Search API was lim...
# suitecommercee
Eric H
04/28/2020, 6:30 PMDoes anyone know when the Items Search API was limited to 4992 returned items? It just became an issue on our website and Netsuite support is saying it's been this way since at least last year. It's not a huge issue except for the fact that we have 20,000+ items on our website and during holiday sales we can have over 5000 items on sale. I think it's crazy to page through that many items but we have plenty of customers that do it.
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PabloZ
04/28/2020, 6:36 PMAre you refering to products under a facet? Under a category?
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kkennedydesign
04/28/2020, 8:37 PMI don’t think its a site limitation, its per api call
kkennedydesign
04/28/2020, 8:37 PMwould you normally want to return more than that in a category or search?
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Steve Goldberg
04/28/2020, 8:52 PMKerrie is correct. We will index every item on your site but the API response will only page through a maximum of 5,000.
Steve Goldberg
04/28/2020, 8:53 PMWhy do you need to access more than 5,000 items through this API?
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Eric H
04/28/2020, 9:58 PM@Steve Goldberg During our holiday sale and some of our larger Vendor sales we have more than 5000 items on sale at one time. We are using facets to organize these sales and some of our customers like to look through all of the products by paging.
Eric H
04/28/2020, 10:02 PMAlso, when we went live categories wern't yet in Netsuite so we used facets to separate our categories. We have certain facets that contain more than 5000 items and we have customers that also page through those.
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