Hello everyone ! :wave: . Does anyone know an erro...
# suitecommerce
f
Hello everyone ! 👋 . Does anyone know an error related to this task PASSWORD_CHANGE:SYSTEM_TASK ? For some reason too many customers are requested to reset your password (on an SCA site), but after some time it doesn’t work and they need to do it again. Any help would be appreciated. Regards!
s
We have an issue related to this under investigation. If it's not your case that spurred it, you can raise a new case and ask to have it associated to issue 575679
m
We are having the same issue, the proposed "workaround" (which we found) is to go into the customer, remove access, add access and set a new password, we told support we could not do this because we have 8.000 customers under this condition (and it keeps growing), I'm currently working on catching the exception and generating a custom recovery password form that will essentialy do what the workaround does and set the password to the customer that he desires so we take off the work of our customer care people.