Hi all,
I am getting timedout error while activat...
# suitecommerced
Daniel
11/19/2019, 6:41 PMHi all,
I am getting timedout error while activating the base theme extension.
I am suspecting it is because, we are using two different domains for checkout and shopping. Do I have to assign touch points to both the domains for the activation to work properly? Any thoughts on this?
f
Flo
11/20/2019, 11:16 AMNo, there should not be a problem if you have 2 different domains for shopping and checkout. The activation may be timing out due to other reasons. Are you working in production or in Sandbox?
d
Daniel
11/20/2019, 5:07 PMI am working in production
a
Akhil Munagala
11/28/2019, 3:17 PM@Flo The extension manager is still being timed out but the error is not always in one section. sometimes on ssp libraries, other times scss etc. Any solution? and also I am using single domain for both shopping and check out
f
Flo
11/28/2019, 3:53 PMwhat have you tried so far? Have you tried changing the map reduce priority?
Flo
11/28/2019, 3:57 PMIn the edit page of a Map/Reduce deployment you can "Save & execute" that triggers the map/reduce and it will try to process all the pending job of the type that it knows about
Flo
11/28/2019, 4:07 PMBefore that try editing the priority of the NS SC ExtMechanism Extensions Installer from Standard to High
d
Daniel
11/28/2019, 5:25 PMHi @Flo I have tried the methods you have mentioned and I see the error in CUSTOMDEPLOY_EXT_MECH_MR_SASS_COMP_JOB
Daniel
11/28/2019, 5:26 PMThere are two of them one is SASS_COMPILER_REDUCE_ERROR
{"type":"error.SuiteScriptError","name":"UNEXPECTED_ERROR","message":null,"stack":["createError(N/error)","<anonymous>(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/SMTEndPoints/SassCompiler.js:40)","writeFiles(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/SMTEndPoints/SassCompiler.js:31)","<anonymous>(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:205)","<anonymous>(/SuiteBundles/Bundle 295133/third_parties/underscore.js:5)","reduce(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:180)"],"cause":{"type":"internal error","code":"UNEXPECTED_ERROR","details":null,"userEvent":null,"stackTrace":["createError(N/error)","<anonymous>(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/SMTEndPoints/SassCompiler.js:40)","writeFiles(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/SMTEndPoints/SassCompiler.js:31)","<anonymous>(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:205)","<anonymous>(/SuiteBundles/Bundle 295133/third_parties/underscore.js:5)","reduce(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:180)"],"notifyOff":false},"id":"55343d3f-7926-4efb-aeff-4f5dfe15cfbe-2d323031392e31312e3238","notifyOff":false,"userFacing":false}
Daniel
11/28/2019, 5:44 PMError: INVALID_RCRD_TYPE
{"type":"error.SuiteScriptError","name":"INVALID_RCRD_TYPE","message":"The record type [CUSTOMRECORD_NS_SC_EXTMECH_TO_PROCESS] is invalid.","stack":["createError(N/error)","updateToProcessState(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/Helpers/JobToProcessHelperSS2.js:312)","<anonymous>(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:122)","<anonymous>(/SuiteBundles/Bundle 295133/third_parties/underscore.js:5)","getInputData(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:45)"],"cause":{"type":"internal error","code":"INVALID_RCRD_TYPE","details":"The record type [CUSTOMRECORD_NS_SC_EXTMECH_TO_PROCESS] is invalid.","userEvent":null,"stackTrace":["createError(N/error)","updateToProcessState(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/Helpers/JobToProcessHelperSS2.js:312)","<anonymous>(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:122)","<anonymous>(/SuiteBundles/Bundle 295133/third_parties/underscore.js:5)","getInputData(/SuiteBundles/Bundle 295133/ExtensionMechanism.Server/CompilersMapReduce/SassCompilerMapReduce.js:45)"],"notifyOff":false},"id":"","notifyOff":false,"userFacing":false}
f
Flo
11/28/2019, 8:04 PMDo you have any job in pending state? or only in error?
Flo
11/28/2019, 8:05 PMIf there is any in pending state, change the state of the "SC ExtMech To Process" records that were in "In Progress" to "Error"
Re trigger the Manifest Loader Map/Reduce using the "Save & Execute" option in the script deployment page (edit mode)
Flo
11/28/2019, 8:05 PMIf that does not work, I recommend you create a Support Case
3 Views