This message was deleted.

AI generated answer (using internal Slack threads):

To use freight terms on a sales order in NetSuite, you can utilize the 'Shipping Cost' field under the 'Shipping' subtab of the sales order. This field allows you to manually input the freight cost associated with the order. If you want to automate the process based on certain parameters, you might need to use a workflow or a script. For example, you can set up free shipping items so if you select those as the shipping method, there would be no shipping charges. You can also add shipping rules that adjust rates like Quantity or Weight based rules. If you need to credit the freight to the customer, you can create an item called 'Freight' and use that item on the credit memo. Alternatively, you could create a zero-dollar item and then set the shipping cost field. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******