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AI generated answer (using internal Slack threads):

If you cannot see the field Incoterm on your sales order, it might be due to the form you are currently using. The field might be hidden on the current form. You can check this by going to the form customization and checking if the field is hidden. If the field is not hidden and you still can't see it, it might be because only certain incoterms are available for certain types of orders. For example, when creating a transfer order, you can only select EXW or DAP. If the incoterm you need is not one of these, it will not appear in the dropdown. If you need to use a different incoterm, one option would be to create a new version of the field as a custom field and then reference the incoterm list. However, this might make searches confusing. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******