pnv_mat
06/19/2025, 1:27 PMCeligo AI
06/19/2025, 1:27 PMAI generated answer (using internal Slack threads):Based on the conversations, it appears that an administrator can indeed be locked out of NetSuite after multiple incorrect password attempts. However, there are ways to unlock the account. One way is to go to the employee record in NetSuite and click edit. Then, go to the access tab, and check the send notification email box, the manually assign or change password box, and the require password change on next login boxes. In the password fields, create a temporary password for them. When you hit save, it will send an email to the user for them to login. Give them the temporary password you created. After they login, they will be prompted to reset their password. Another way is to use the User Access Reset Tool. You can find this by going to Setup -> Users/Roles -> User Access Reset Tool. In case the user does not have a working email address to reset the passwords on their own, you can create a custom role that allows supervisors to change just their subordinates' passwords. However, you need to be careful with this as it could potentially allow them to mess with access for any employee. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
06/19/2025, 1:27 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.831236
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812238932
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.810803056
Celigo AI
06/19/2025, 1:27 PM