pnv_mat
06/19/2025, 1:26 PMCeligo AI
06/19/2025, 1:26 PMAI generated answer (using internal Slack threads):Based on the conversations provided, it appears that there is a lockout mechanism in place for users who mistype their password multiple times. After a certain number of failed attempts, the user's account is locked for a period of time. However, an administrator has the ability to override this lockout. They can do this by resetting the user's password. This can be done by navigating to the user's employee record and updating their password on the access tab. The user can then log in with the temporary password provided by the admin. Additionally, if an admin receives a message that a user's account has been locked out, they can manually unlock it. This can be done by navigating to Setup -> Users/Roles -> User Access Reset Tool. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
06/19/2025, 1:26 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826609671
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811641872
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800291955
Celigo AI
06/19/2025, 1:26 PM