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well, good thing namecheap lets you self-reissue, ...
# suitecommerce
d
well, good thing namecheap lets you self-reissue, I guess
k
@delzhand, did you get your issue resolved?
with the certificate install?
d
no
I recreated the csr with a password and it’s still telling me it’s wrong
k
You don’t use a password with the CSR.
Are you following the instructions in NetSuite Help?
They are very comprehensive but might be confusing
d
I omitted a password originally, but then pablod suggested I needed one
k
How are you creating your key and CSR? Are using openssl?
d
yeah
k
great
d
The section on adding certificate files doesn’t seem to have any info I’m not following…
k
Did you use the openssl commands with the options that are listed in the NetSuite help?
okay great.
Sounds like you have found the NetSuite help articles.
d
Yeah but I don’t see anything about openssl yet
oh here it is
k
Use the commands and options exactly as listed.
Use a password on the key.
d
Windows instructions. Great.
k
Do not use a password on the csr.
Hopefully the instructions tell you exactly which fields to fill in on the csr and which ones not to.
Openssl prompts for information that is not normally used for certificates that are used with NetSuite
d
I don’t understand why NS has to be so “special” about everything…
k
It’s actually not. It’s very similar to Apache that I used for 15 years
It may be different than Windows web servers though
When I create certificates for Verisign, Verisign never wanted all of the fields that openssl prompts for when creating a CSR
In my experience, if you follow the specific instructions in the netSuite help for generating the key and CSR, you are good to go. Then submit the CSR to certificate issuer. Once approved they will provide at least two files, the Certificate file and a CA bundle file.
Then it’s time to install them. That’s where it can get confusing.
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