Marc
05/27/2025, 7:46 AMCeligo AI
05/27/2025, 7:46 AMAI generated answer (using internal Slack threads):To create a Credit Memo from an RMA in NetSuite, you would typically follow these steps: 1. Navigate to the RMA record that you want to create a Credit Memo for. 2. Click on the 'Refund' button. This will automatically create a Credit Memo linked to the RMA. 3. Fill in the necessary details in the Credit Memo form such as the amount, items, etc. 4. Save the Credit Memo. Please note that this process assumes that the RMA feature is enabled in your NetSuite account. If it's not, you would need to enable it first. Also, it's important to note that creating a Credit Memo will affect your inventory if it includes inventory items. If you don't want this to happen, you could consider using non-inventory items on the Credit Memo or create the Credit Memo from a Return Authorization. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/27/2025, 7:47 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848563552
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848325431
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847652912
Celigo AI
05/27/2025, 7:47 AM