Is anyone else having latency issues with map reduce scripts today?
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Mike Casey
05/15/2025, 7:22 PM
We have been having latency issues across the board in particular the REST api.
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aj
05/15/2025, 9:08 PM
yep, same ^
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Mike Casey
05/16/2025, 4:47 PM
Have you guys seen any resolution to this issue? We have a ticket open and our account rep on it but no answers yet.
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aj
05/16/2025, 4:48 PM
@Mike Casey
Our account was up and running around 5:30 pm PST
didn’t do anything, fortunately it worked itself out for us earlier
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Mike Casey
05/16/2025, 4:55 PM
Hmm interesting. Thanks for the update! We are talking to them now. I will let you guys know if we get any answers.
Our REST api calls went from .08 sec to 2.4 sec average to get a response. 30x increase. Hopefully we get an answer!
fingers crossed 1
Mike Casey
05/19/2025, 1:55 PM
We were back to normal Saturday evening. It seems like it was a networking issue on NetSuites end. We had to monitor the network traffic to see we were getting packet loss and that seemed to have led them to be able to fix it.
Waiting to get more details.