how to add option to attach pdf to cases in communication for a user role?

AI generated answer (using internal Slack threads):

To add the option to attach a PDF to cases in communication for a user role, you need to give the role access to documents and files. This can be done in the NetSuite system by modifying the permissions of the role. If you are using SuiteScript 2.0, you can attach a PDF file to a record using the

record.attach

method. Here is a general idea of how you can do it: 1. POST the PDF to a RESTlet. 2. The RESTlet saves it as a file to the file cabinet. 3. Attach it to the desired record. Please note that files can be inconvenient to handle. You will need to base64 encode the file and place it somewhere in the JSON request body. If the user cannot view the attached PDF, make sure they have access to see documents in the file cabinet. Also, check if you have limited the access of Sent Emails or Received Emails folder. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******